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Professional
Services
Sometimes remote support doesn't provide all the support you need and there is
no substitute for having a suitable qualified engineer or consultant at your
premises.
In this situation we provide pre-purchased skilled resource to you at preferential
rates including technical and management skills as appropriate. This can provide
independent network design, project management, and specialist technology consultation
in addition to engineers for configuration and installation work.
The service would allow you to meet future skill requirements within a fixed
budget and to make funding provision for this resource in advance. The resource
can be deployed at any time (subject to scheduling) and could be used to implement
projects, provide solution design, security or business consultancy or to provide
engineering resources for any on-site issues. |
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Professional
Services benefits
 Access
to highly trained and experienced engineers.
Provision
of specialist technology consulting (EG security, IP
 telephony).
Integrated
escalation to product specialists and manufacturers
support
services.
Available
pre-booked at discounted rates.
Possible
to resource whole network project life cycles.
Allows
pre-booking of technical resource to best use available
budgets.
Ensures
assistance can be provided with the minimum
administration at the time
of delivery.
Can
be tailored to the skill sets required at the time of
delivery.
Enables
your business to cope with short-term requirements
during
major projects, staff absences or internal skills
shortages. |
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